Any information gathered or held on our customers will be stored securely and will not be shared or sold onto any third party.
For problems regarding the functioning of the website or payment gateway you can contact our technical team by calling us on
or sending an email to
For all other enquiries please give us a call on
or send an email over to
Our key performance target is to reply to 95% of all formal complaints and contacts received by letter within ten working days and email complaints and contacts within five working days.
Information about our organisation and the services available can be seen on our website at www.otherworldink.com/about.